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We take your feedback seriously, your experience is very important to us.

We use Feefo, the independent business review experts to collate your feedback. All reviews and opinions are publicly displayed and used to calculate our customer service score which is based on the percentage of positive reviews we receive.

This year we were delighted to be awarded a Gold Trusted Service Award by Feefo, for consistently achieving a score of 95% or higher.

What are people saying about MagicBreaks?

Your experience in booking with MagicBreaks | Rating:
Customer comment: Excellent Read more
Support team reply: Hi there, thank you for choosing MagicBreaks and thank you so much for sharing your experience booking with us, we are glad to know that we were of assistance in booking your magical trip!

We would greatly appreciate if you could also share your feedback on Trustpilot: https://uk.trustpilot.com/review/magicbreaks.co.uk

Have a wonderful rest of your day in the meantime and a truly magical trip!

Kindest regards,Christina


Your experience in booking with MagicBreaks | Rating:
Customer comment: Paul was veryhelpful in reaxrranging out holiday from this year to next year Read more
Support team reply: Hi there, thank you for sharing your feedback. We are glad to know that our agent was of assistance in rearranging your holiday during these unprecedented times and provided the level of service we strive for.

Please let us know should you have any further questions. Kind regards,
Christina


Your experience in booking with MagicBreaks | Rating:
Customer comment: So easy to change my holiday date. Thankyou Read more
Support team reply: Hi there, thank you so much for taking the time to share your feedback with us.

We are happy to know that we were of assistance to you during this difficult time and would like to thank you for your continued patience and understanding.

We remain at your disposal should you have any further questions in the meantime.

Kind regards,
Christina


Your experience in booking with MagicBreaks | Rating:
Customer comment: I spoke with Belinda and she couldn’t be more helpful with all questions concerning the booking and the stay. Lots of advice given! Read more
Support team reply: Hi there, thank you for choosing MagicBreaks and thank you so much for sharing your experience booking with us, we are glad to know that we were of assistance in booking your magical trip and to know that you were provided with the level of service we strive for!

We would greatly appreciate if you could also share your feedback on Trustpilot: https://uk.trustpilot.com/review/magicbreaks.co.uk

Have a wonderful rest of your day in the meantime and a truly magical trip!

Kindest regards,
Christina


Your experience in booking with MagicBreaks | Rating:
Customer comment: Excellent and professional Read more
Support team reply: Hi there, thank you for choosing MagicBreaks and thank you so much for sharing your experience booking with us, we are glad to know that we were of assistance in booking your magical trip and to know that you were provided with the level of service we strive for!

We would greatly appreciate if you could also share your feedback on Trustpilot: https://uk.trustpilot.com/review/magicbreaks.co.uk
Have a wonderful rest of your day in the meantime and a truly magical trip!

Kindest regards,
Christina


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